The beaters were ordered on 11/28/13 delivered on 12/10/13 the third time in use in late Jauary 2014 beating cookie dough, the beater tines came out of the stem. I wrote smallapplicance.com sent a pic of the broken beater, on Febrary 6, 14 I received a reply from a Mr.
Ali, to call him on the telephone.
In my correspondence I requested a replacement beater. A telephone discussion is not going to get me a replacement beater, when an email response would have been sufficient.
Thus far I have found that SmallApplicance.com has a ripoff report complaint, which I failed to check out first.
I have thus found replacement part companies that claim to sell genuine Kitchen Aid replacement parts.
Monetary Loss: $30.